Frequently Asked Questions.
Do you have additional concerns? We are here to help!
Interested in bringing your Genre to life but still have a few questions on how we work, rates and why us? Review some of our frequently asked questions that our clients typically ask.
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Genre Eventz is available to provide services in New York, New Jersey and Connecticut. However, we are open to traveling further for select occasions.
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Genre Eventz is privately owned and fully staffed. In order to ensure that our clients and their guests will be fully accommodated, all events are reviewed and approved by the owner. Dependent on the event style, guest count, location(s), and other details, event staffing is then assigned accordingly.
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It’s all in the fine details. The coordinator provided by your venue is solely focused on coordinating the services being provided by the venue. As your coordinator/planner, we manage the complete event and the multiple vendors. We are there with you from start to finish ensuring a joyous exit for you and your loved ones. This includes the seamless setup and break down by all vendors and any additional incidents that may happen along the way.
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We provide package options in our quotes for each client’s event based on the unique requirements and details obtained during the consultation call. We accommodate all of our client’s requests based on location(s), guest count, event type, and more so that we can offer each client with a personalized approach. All quotes are reviewed and agreed upon by each client.
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Absolutely, we offer installment payment options to all of our clients. This way we can break down the payment over a duration of the contract. As per our contract, there is a 25% deposit which is required at time of booking. The following payments are based on booking time. Unfortunately, we cannot offer payment installments for events booked within three weeks of your event.
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We thank your for wanting to move forward with our services. It is our mission to begin our partnership with an understanding of the vision and concept you desire to achieve; from the design to the ambiance; and bring it into fruition. The consultation call gives us the additional information necessary to assist in such a manner and to give you the opportunity to process all the information being transpired. The consultation call is a free 15-30 minute call and is crucial for our clients to feel comfortable, confident and trusting in the value that we provide to your event.
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We are more than happy to work with all vendors whether chosen by the client or referred from our vendor list. Please be advised that the vendors we recommend have demonstrated a quality of work and professionalism that we can confidently vouch for.